Here comes Chapter two. Please don't kill me for the cliche. Yes, the entirety of file 01 happened in a Virtual Reality. A lot of this series will occur there. This is RL. In 'teh futur' Alternate worlds are a perfecty natural part of most peoples lives. In fact, acting in RL at all is considered unuual, if not quite outright criminal.
Right, the nose. That's her real nose. As a newbie, Chel (that's Margo's player) doesn't get free choice of Avatar - all newbies have to have (at least one from a small choice of) distinctive features. Chel was unfortunate enough to choose a 'Swedish Nose' for Margo. The hands are another matter entirely, and will be discussed at the appropriate point in the plot.
Phew. This is a long RCK entry. Let's see. There's a good old fashioned TV in the background there, and Backsun is a corruption of Bisy-Backsun.